North Paran Help Desk
About Shipping
The shipping messages on NorthParan.com tell you how quickly products are expected to be ready to leave our warehouses. Please note that these messages are not an indication of when items will arrive at their final destination. After you have placed your order, we will re-check our inventory and that of our partners then send you an email containing your order summary and the dates we expect your merchandise to be packed and ready for shipment. Once your order leaves our warehouse or that of our partners, we will send you an email confirming that it has been shipped.
The total time it will take to receive an item is determined by adding the time shown in its shipping message to the number of days your shipping method will take. Since our merchandise can ship from different warehouses, the time and day that you place your order may affect when your order is ready to ship. For example, in some cases an order placed Saturday afternoon may not ship until Monday morning.
Customer Service
Contacting us via email is usually the fastest way to get an answer to your question. please email us your concern at help@northparan.com
Order Status
Please login into your account to check the status of your order.
Easy Returns
Check your packing slip for instructions and mailing addresses for making returns. Please refer to it for details.
Returns are accepted within 14 days of the date that you received your order. Merchandise must be in new condition and be mailed with the original packing slip for 100% refund of returned merchandise.
